We come to you and carry out the work on site, apart from major service work.
The scope of any service work is agreed before we start after checking the condition of each bike when we receive it. On most occasions we can give you an exact price before we begin but sometimes additional un-forseen work may arise. In all cases we we are open with you and what we believe is best for you and your bike be it a standard service option or stand-alone job. In the event that we are unable to complete your bike we will return it to our workshop and deliver it back when finished.
Travel charges are included in our service prices (subject to a minimum of £15) for journeys less than 10 miles. Travel charges for journeys greater than 10 miles are discretionary as depending on what work is to be done.
A printed invoice detailing all the work carried out and charges incurred can be supplied retrospectively on request (for work completed on site).